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frequently asked questions


We collect questions our customers frequently ask and post them on this page. Please check here frequently to find answers to your questions.  If an answer to your question is not found below, please click here to send us your question or concern.

The following are definitions of some frequently used shipping terms:

Agent (Agt.)
A person authorized to transact business for and in the name of another person or company. Types of agent are:
(1) brokers,
(2) commission merchants,
(3) resident buyers,
(4) sales agents,
5) manufacturer's representatives.

Arrival Notice
A notification by carrier of ship's arrival to the consignee, the "Notify Party," and - when applicable - the "Also Notify Party." These parties in interest are listed in blocks 3, 4 and 10, respectively, of the Bill of Lading.

Base Rate
A tariff term referring to ocean rate less accessorial charges, or simply the base tariff rate.

Bill of Lading (B/L)
A document that establishes the terms of a contract between a shipper and a transportation company. It serves as a document of title, a contract of carriage and a receipt for goods.

Blind Shipment
A B/L wherein the paying customer has contracted with the carrier that shipper or consignee information is not given.

Bulk Cargo
Not in packages or containers; shipped loose in the hold of a ship without mark and count." Grain, coal and sulfur are usually bulk freight.

Bulk-Freight Container
A container with a discharge hatch in the front wall; allows bulk commodities to be carried.

CAF
Abbreviation for "Currency Adjustment Factor." A charge, expressed as a percentage of a base rate, that is applied to compensate ocean carriers of currency fluctuations.

Consignee
A person or company to whom commodities are shipped.

Consignee Mark
A symbol placed on packages for identification purposes; generally a triangle,square, circle, etc. with letters and/or numbers and port of discharge.

Consignment
(1) A stock of merchandise advanced to a dealer and located at his place of business, but with title remaining in the source of supply.
(2) A shipment of goods to a consignee.

Consignor
A person or company shown on the bill of lading as the shipper.

Cut-Off Time
The latest time cargo may be delivered to a terminal for loading to a scheduled train or ship.

 
 
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